Lindsay Phillips and The College Counseling Mom (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
Information we collect
We may collect the following types of personal information:
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Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and payment details.
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Student Information: Academic history, extracurricular activities, standardized test scores, and application details.
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Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior.
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Communication Data: Any information you provide through email, contact forms, or other communication channels.
How we collect information
We collect information in the following ways:
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Directly from You: When you fill out forms on our website, register for services, or communicate with us.
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Automatically: Through cookies and tracking technologies when you visit our website.
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Third Parties: Occasionally from publicly available sources or partners who refer you to us.
How we use your information
We use your information for the following purposes:
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To provide and improve our college counseling services
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To communicate with you about appointments, updates, and resources
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To process payments and manage accounts
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To personalize your experience on our website
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To comply with legal obligations or protect our rights
Sharing your information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With Service Providers: Third-party vendors who assist in delivering services (e.g., payment processors) under strict confidentiality agreements.
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Legal Compliance: When required by law or if disclosure is necessary to protect public safety or our legal rights.
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With Your Consent: When you explicitly authorize us to share your information.
Data Security
We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure; therefore, we cannot guarantee absolute security.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain functionalities of the website.
Your Rights
Depending on your location and applicable laws (e.g., GDPR or CCPA), you may have the following rights:
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Access: Request access to the personal data we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request deletion of your personal data (subject to legal obligations).
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Opt-out: Opt-out of marketing communications at any time.
To exercise these rights, please contact us at lindsay@thecollegecounselingmom.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
